Shipping Policy
Legal Disclaimer
LusterLux strives to ensure that all orders are processed and shipped accurately and on time. However, we are not responsible for delays, lost packages, or shipping errors caused by carriers, weather, or circumstances beyond our control.
Shipping times are estimated and may vary depending on location, carrier availability, or customs processing for international orders. By placing an order with LusterLux, you agree that we are not liable for any indirect, incidental, or consequential damages related to shipping delays, lost items, or delivery issues.
For questions or concerns about your shipment, please contact us promptly at lusterlux2024@gmail.com, and we will do our best to assist you.
Shipping Policy
Effective Date: 11/18/2025
At LusterLux, we want your car detailing products to arrive quickly, safely, and in perfect condition.
Order Processing
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Orders are typically processed within 1–3 business days.
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You’ll receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery
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Shipping costs are calculated at checkout based on your location and order size.
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Standard shipping within the U.S. usually takes 7-10 business days.
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Expedited shipping options may be available at checkout for faster delivery.
International Shipping
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We currently ship to select international locations.
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Any customs duties, taxes, or fees are the responsibility of the customer.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery at lusterlux2024@gmail.com
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We will work with the carrier to resolve the issue or arrange a replacement if necessary.
Tracking
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Most orders include tracking information. You will receive your tracking number in your shipping confirmation email.